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Excellence in Service

NOMINATE an outstanding individual or an exceptional business!

Visit Tri-Cities' Excellence in Service Award is a prestigious program that celebrates and recognizes members of the Tri-Cities tourism and service industry for their ongoing commitment to go above and beyond in providing outstanding customer service.


Join us in celebrating excellent customer service in the Tri-Cities. We are looking for businesses and individuals who help make the visitor experience in the Tri-Cities that much better. 

During these difficult times, we recognize that businesses are unable to operate at full capacity. As we work to overcome challenges, it is important to celebrate the little things and showcase individuals and businesses who are heightening the level of service they provide through innovation and help make the experience in the Tri-Cities that much better.

From the hotel to the golf course…from the coffee shop barista to the restaurant server providing take-out…from the winery to distillery and brewery offer curbside pick-up. Join us in celebrating excellent customer service in the Tri-Cities.

Please help us identify those who provide excellent customer service by submitting a nomination for the Excellence in Service Award. The recipient of the award will receive a $500 gift card sponsored by Battelle.

Nominate candidates online or fill out the Tri-Cities Excellence in Service Award Nomination Form.

Nominations will be accepted through September 1, 2020. Return the completed nomination form to:

Mailing Address:
Visit Tri-Cities

Attn: Customer Service Program
7130 W. Grandridge Blvd., Suite B
Kennewick, WA 99336
Email: info@VisitTri-Cities.com