After nearly three years post-pandemic, normal life is beginning to feel within reach. And dare we say, The Future Looks Bright! But everything we know about the traveler mindset has changed. Join us as we learn about emerging travel trends and how to better navigate the bright new tourism landscape. Charles Cunningham is the director of growth at Sparkloft Media, a social media focused creative agency that specializes in the tourism industry. Charles has worked across brands like Disney, Brand USA, Travel Oregon, Visit Seattle and Delta Air Lines.

The Excellence in Service Award recognizes businesses and individuals who help make the visitor experience in the Tri-Cities outstanding and exceptional. This prestigious award celebrates members of the tourism and service industry for their ongoing commitment to excellent service.