Excellence in Service Award

The Excellence in Service Award honors businesses and their teams for their exemplary contributions to the Tri-Cities visitor experience. Presented annually at the Visit Tri-Cities Tourism Showcase, this distinguished recognition celebrates sustained excellence within the tourism and service industry. The winner of the award will be formally recognized at the Visit Tri-Cities Annual Meeting in December and will receive a $500 gift card provided and sponsored by Battelle. Nominations for the upcoming award cycle will open in the spring.

Nominations are now open!

Submissions are open through September 7th

Name of the Business

Business Location (If this business has more than one location, please specify which location this nomination is for.)

What does excellent service mean to you?

Please share why you believe your nominee exemplifies service. (Share a specific example or short story of this business demonstrating how they create a memorable experience in the Tri-Cities).

Please select the categories your nominee went above and beyond in:

Create an unforgettable experience

Standout above others

Friendly

Professional

Timely service

Inviting environment

Customer connections

Passionate/knowledgeable about their business

Is there someone specific that added to your experience?

What is your affiliation with the nominee?

Please provide your contact information as the nominator:

Name

Contact Email

Phone

Are you willing to help visit Tri-Cities highlight and promote the establishment you nominated?

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Celebrating Excellence in Service Award Winners

View All Honorees

2025 Excellence in Service Award Winner: Home2 Suites by Hilton Richland

Thank you Battelle for your sponsorship of the Excellence in Service Award

Excellence in Service Award

Nominations are now open!

Submissions are open through September 7th

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