Monday of Excellence in Tri-Cities

Customer service is the difference between a good experience and a great experience. And we want to know about your great experience at a tourism-related business in the Tri-Cities!

Visit Tri-Cities Excellence in Service Award program
is now accepting nominations for outstanding standing customer service in the Tri-Cities! Nominations for the award are being accepted until September 1, 2022. The Award celebrates and recognizes businesses and individuals of the Tri-Cities’ tourism and service industry for their ongoing commitment to go above and beyond to provide customer service. The recipient of the award will be announced at Visit Tri-Cities’ Annual Meeting in November.

Kathy Nutt, Wine Club Concierge at Frichette Winery and 2021 Excellence in Service Award recipient

Kathy Nutt, Wine Club Concierge of Frichette Winery, earned the honor in 2021. Kathy not only provides an amazing customer experience, but she is also a true Tri-Cities ambassador. By enthusiastically sharing local experiences and recommendations for dining out, outdoor recreation, performing arts, and more with visitors, Kathy creates a memorable experience and earned this prestigious recognition.

Visit Tri-Cities Photo Contest

While you’re out and about in the community enjoying all the Tri-Cities has to offer, be sure to snap a pic and post to social media channels using #TCTourism for a chance to win amazing prizes including 3 airfare packages from Avelo Airlines (@aveloair)! Photos will be judged by a secret group of tourism experts, so post the best of the best!How to Enter: Share your favorite photos of the Tri-Cities! Eligible photos must have been taken in Tri-Cities, Washington in the last two years. Photos may feature any tourism-related activity in the Tri-Cities.

For inspiration consider photos of scenic vistas, group activities and attractions, outdoor recreations, craft beverages, eateries, and cultural exploration.

You MUST tag @tricitieswa and @AveloAir (Facebook and/or Instagram) and use #TCTourism for the entry to count. The more you post, the more chances you have to win (1 entry per photo).

Daily Prize Winners will be selected and announced on Visit Tri-Cities Facebook or Instagram stories:

Wednesday, May 4

Rock Shop Gift Certificate

Thursday, May 5

Take a Break Tri-Cities + Rockabilly Roasting Co. Gift Certificates

Friday, May 6

Columbia Park Golf Tri-Plex + Bite at the Landing Gift Certificates

Saturday, May 7

Tri-City Dust Devils General Admission Tickets + Shakey’s Pizza Gift Certificate

Three winners for the Avelo Airline tickets will be announced Friday, May 13 by 4 p.m. PST and will be announced on Facebook.